Samsung charged with misleading Galaxy phone owners over water resistance The Verge

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The Australian Competition and Consumer Commission (ACCC) is taking Samsung to court over allegations it misled customers over the character of numerous phones’ water resistance. Samsung has been depicting phones in or near to mistaken environments which includes swimming swimming pools and oceans due to the fact that2019, the ACCC alleges, while it didn’t have a basis to make this illustration.

“The ACCC alleges Samsung’s classified ads falsely and misleadingly represented Galaxy telephones might be suitable to be used in, or for publicity to, all sorts of water, such as in ocean water and swimming pools, and could now not be laid low with such publicity to water for the life of the telephone, when this became no longer the case,” ACCC Chair Rod Sims stated in a statement. The lawsuit is primarily based on a overview of extra than 300 classified ads.

Various Galaxy phones are marketed as having IP68 water resistance, which means that they could closing in waters 1.5 meters deep for 30 minutes. But as the ACCC points out, that doesn’t cowl all types of water, and Samsung itself says that the Galaxy S10 isn’t suggested for beach use. “Samsung showed the Galaxy telephones utilized in situations they shouldn’t be to draw clients,” Mr Sims says, arguing that purchasers value water resistance as a feature and have been denied an informed desire.

Samsung tells Reuters that it’s status via its advertising and marketing and plans to combat the case.

Let's block commercials! (Why?)


//www.theverge.com/2019/7/4/20682059/samsung-australia-lawsuit-accc-water-resistance
2019-07-04 07:28:24Z
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